Urbano Autoescuela- Fuengirola | Autoescuelas Urbano

Experiencia fantástica: I had a great experience with urbano! Ines is the sweetest and was super helpful with everything I needed, and Juan is the best teacher I could have and was very patient with me! Thank you for all the help and support!

Experiencia negativa: I had such a bad experience yesterday!! It was horrible, the girl working inside the office is so rude she tried to fool me to pay more for the app and for the test on the website when I just paid 35€ when that’s already included for free! She tried to explain in different ways but really she just lied until I told her she texted me all the details before and it didn’t add up! I have paid a lot off money to them because off my own fault also! But the response I get when I have questions and want to pay for their service is so bad!!! I came out off the from the office crying because she was so rude ! If I hadn’t paid that much already I would have changed school! Don’t go with this school

Experiencia negativa: Very bad experience here with their ONLY driving instructor Juan. Ines the lady on reception and who does the theory exam classes is lovely, very good at her job, just wish it was her doing the driving lessons rather then this man, the school would be 10/10 in this case! Juan took a dislike to me from the start, and made learning impossible. He would openly get frustrated if you did something wrong, he would tut, shake his head and mutter Spanish under his breath(im English). He has taken phone calls on loud speaker off his wife while I've been driving, her asking about food/lunch, once he took a whole shopping list off her. If you ask a question about your learning, he would get offended and give out to you. I got visibly upset on a number of occasions, and he offered no sympathy, encouragement or care. I should have changed schools months ago, but thought, come on you can do this, but in the end, Juan's self importance won, and his stern messages, which left me in tears, gave me the only option but to leave. The school couldn't provide another instructor. I had 35hour lessons with him and spent €1575!! Juan needs lessons in customer service. My advice from this long and expensive lesson would be, to meet your instructor first, before paying for a package. Also to find out how many instructors the school has, so that if the first person isn't helping you learn, then you could change for another. Because there is a cost of joining a new school (€150) so choosing the right school to begin with is most important! I've yet to have any apologies for my upset, and for them not being able to provide another instructor!!

Experiencia fantástica: Me atendió telefónicamente Srta. Inés un encanto super amable profesional y muy resolutiva sobre mis dudas y toda la información que necesite me lo explico todo sobre ampliaciones y renovación de CAP que necesitaba y buenos precios que me decidí por ello y no estoy arrepentido, Muchas Gracias.

Experiencia fantástica: I had I think 4 or 5 lessons with Juan and passed my test! He is a great instructor & speaks English too. The girl on reception is also very helpful tries her best to keep us happy

Experiencia positiva: Hola mi nombre es Mónica, soy alumna del permiso B, impartido por Luci una de las mejores personas que he podido conocer, además de una gran profesional. Me ha ayudado en todo el proceso de sacarme el carnet, que no ha sido para nada corto… Luci me ha demostrado que se puede estar en atenta a más de tres cosas a la vez! Un auténtico súper poder. Incluso en sus clases de conducir hablando de la vida, ya que había que matar el silencio de la radio que no le deja poner su superior, me ha enseñado más que a conducir. Me ha ayudado en un proceso bastante dificultoso, he lidiado con mucha ansiedad y ella ha sabido cómo actuar en cada instante, o sea que si alguien merece lo mejor, es ella. Bueno y sin olvidar a Inés la estupenda secretaria, invade de felicidad esa autoescuela tan chiquita, nada más entrar tiene preparada una estupenda y preciosa sonrisa que resulta muy cálida, te habla con una confianza que te dan ganas de tener una en casa. Son el claro ejemplo que si tratas bien a las buenas personas te dan lo mejor de ellas mismas. Sin olvidar la clase que me impartió su aplicadísimo compañero que es muy organizado. A pesar de todo el tiempo que he invertido en sacarme el carnet, el camino con ellas ha sido todo un viaje que estaría dispuesta a repetir, muchas gracias por su tiempo. Recomendaría sin duda los servicios de Inés, Luci y de su compañero.

Experiencia fantástica: I met kind people at Urbano Fuengirola who are nice and patient. I took the theory lessons in English, and both Juan and Lucy instructed me on practical lessons. They are full of experience and of knowledge about the driving test routes and critical checkpoints. Very helpful! The office manager, Ines, is nice and responsive, especially via Whatsapp, very efficient. I am lucky meeting great people. Very grateful!

Experiencia fantástica: Los profesores son experimentados y saben transmitir el conocimiento. Puedo decir que con quienes he tratado son muy educados y se entregan a lo que hacen: Antonio, Lucy e Inés. Aprobé rápido y se me hizo ameno. Muy recomendables.

Experiencia fantástica: Tuve una muy buena experiencia con la autoescuela. Tanto Lucy como Juan (Lucy para la teoría y Juan para la práctica) fueron muy atentos, pacientes con todas las preguntas que tenía, fue fácil comunicarme con ellos y les agradezco mucho por su ayuda para sacarme el carnet.

Experiencia fantástica: I am feeling so happy today. Because I passed my exam it was great experience . Thankyou so much team urbano and specially to Juan he is really nice and best profesor

Experiencia fantástica: Muy amable y servicial durante todo el proceso. Gracias a Juan por ser paciente conmigo y ayudarme a superarlo.

Experiencia negativa: Te avisan trade para recoger el ticket de examen, no hay buena comunicación entre profesor y alumno. El profesor José tiene una actitud horrible con los alumnos… no recomiendo esta autoescuela.

Experiencia negativa: Scammed my parents out of 2000, and haven’t even booked me a test, they keep disabling my account to unfairly charge more, ( I had no warning of this and they expect me to pay more) they are extremely rude over the phone too.. pls someone refer me to a school that actually teaches and doesn’t rob their clients

Experiencia negativa: have paid for both my sons here and now no answer to many many messages from them=dont even know if they are open or exist any more.?

Experiencia negativa: I really wish I had payed more attention to the reviews! Once they've got your money there is no hurry to schedule your lessons or your exam. After many lessons... which seemed like they could go on forever, I requested to take my chances on the exam (I have already been driving for 20 years!). I had no response for a month. Finally, I was told there was a test date available, but I would need to take another 6 hours of lessons. Certainly felt like a scam! There are cheaper and more reputable schools in Malaga and Marbella where you don't waste half your lesson driving to the test course.

Experiencia negativa: They do not know how to treat there Customers , they are liars, Worse driving school ever!!!!!!

Experiencia negativa: Bad communication, advertised as English speakers but didn’t speak it.

Experiencia negativa: No cojen jamás el teléfono. Muy mala atención. No lo recomiendo para nada.

Experiencia negativa: Mal comunicación,

Experiencia negativa: Malísima, no son profesionales.

Experiencia fantástica: Grandes profesionales

Experiencia fantástica: Impartición :Permisos de Conducir tipo: AM, A1, A2, A, B. C, D, B96 ,B+E, C+E. Cursos de CAP viajeros y mercancías( inicial, renovación y ampliación ). Curso de Mercancías Peligrosas:básico, cisternas, explosivos y radioactivos( inicial y renovación). Cursos de Plaguicidas,Carretilla elevadoras, camión grúa, TPC, Plataformas elevadoras,Manipulador de alimentos. Curso para la obtención de Capacitación Profesional tanto viajeros como mercancias.